Empowering EdTech with Seamless User Experience Transformation.
EdTech Society, founded by IIT Bombay alumni, faced a challenging task: enhancing their website's usability and user experience. With a focus on streamlining their membership process and event organization, the redesign led to significant improvements in user engagement and membership growth.
Client
EdTech Society
Industry
Education
Engagement
Outlet
Scenario
Website Redesign
Services Provided
Website Design
Goals & Objectives
Utilizing the Double Diamond Process for Maximum Impact.
Our approach centered on addressing the critical usability issues through a structured design process. We followed the Double Diamond methodology, which allowed us to break down the problem and create effective solutions.
Challenges
Navigating Complex UX and Usability Issues.
EdTech Society's website struggled with a clunky membership form and confusing navigation. Users found it difficult to engage effectively. Our mission was to redesign the site, improving accessibility, streamlining the membership process, and simplifying event discovery.
Our Approach
Our approach centered on addressing the critical usability issues through a structured design process. We followed the Double Diamond methodology, which allowed us to break down the problem and create effective solutions.
Heuristic Analysis
Conducted a comprehensive review to identify existing issues.
Persona Creation
Developed personas to better understand user needs.
Design System
Crafted a design system for consistency and seamless user experience.
Information Architecture
Reorganized the site’s structure to improve navigation.
Wireframing & Prototyping
Created low- and high-fidelity wireframes to test and refine designs.
UX Audit and Heuristic analysis
Audit report & analysis
Because this was a redesign project, we began with an audit and heuristic analysis to identify the UX issues with current website. We documented all the UX and usability problems we found. We initially focused to solve these issues first.
Key findings
The old membership form, a crucial part of the site, was poorly designed.
The site navigation was inadequate.
The overall appearance lacked consistency, including color and text.
Persona Creation
Considering the main target audience (Professors and students), we segmented them into four groups based on their tech proficiency and teaching experience. We identified three primary user groups and created a persona for each.
Information Architecture
Improving navigation was a critical aspect of the redesign process. We revamped the navigation, The old navigation was disorganized, and the CTA button was not minimal. We also recreated entire navigation system and developed an updated sitemap.
Wireframe
Design
The association lacked a brand or design guideline, leading to inconsistent use of color and text in the older website. We established a basic design system, enabling us to create a consistent-looking site.
Old v/s New
Membership form
The old membership form was cluttered and frustrating for users. We redesigned it to improve the user experience.
Events Page
The Events page, where users can see all upcoming and past events with speaker info, date, and time, was designed to be as engaging as possible. We added a filter option on the left for quick access to desired events.
Overcoming the Inconsistent Branding Challenge
One of the significant challenges we faced was the lack of a consistent brand identity on the website. Without established design guidelines, creating a cohesive user experience was difficult. However, by establishing a basic design system, we overcame this roadblock, ensuring a unified look across the site.
“If you fail to plan, you are planning to fail.”
– Benjamin Franklin
Result & Impact
The comprehensive website design strategy yielded significant results
01
Increased Membership
Significant growth in new member registrations.
02
Improved Navigation
Users can now find desired events faster, enhancing overall user satisfaction.
03
Consistent Design
The new design system has led to a more professional and cohesive website.
Project Credits
Project Manager
Bhargav Patel
UX Designer
Bhargav Patel
UI Designer
Arpita Roy
Sriram
Ready to build your brand?
Our team is excited about solving your brand-building challenges.